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◄ Help Articles

New Hire - Getting Started Articles




Introduction

Below are a list of articles that will be helpful as you initially set up your computer, phone and other devices. They will help you to setup and familiarize yourself with your staff computer, utilize individual and team network resources, using Grace resources on your personal device(s), and manage your phone extension and voicemails.

There are more resources available. If there is not an article to address your need, you can always open an IT helpdesk ticket, or e-mail us at [email protected]






Storage and Network Drives





E-mail and Microsoft Programs on Phone (or Tablets)





Phone and Voicemail Access

3CX Detailed Instructions - In lieu of a physical phone, we utilize 3CX for phone and voicemail access. See below to download the app, set up voicemail and greetings, etc.

Add your extension to call by name directory

How to Manage Voicemail in 3CX






Security Training